Get help with NFC tags, accounts, billing, troubleshooting and more.
Setup guides and onboarding help
Learn how your NFC tag works
Solve common issues easily
Manage profile, plans, and billing
Simply tap the NFC tag behind your smartphone and follow the instructions displayed on the screen.
Tapnett works with all modern smartphones including iPhone 7+ and Android phones from 2015 onwards.
Restart your phone, remove thick cases, and try tapping slowly around the back camera area.
Yes! Edit your Tapnett profile anytime from the Dashboard and your changes update instantly.
Tapnett uses encrypted technology and secure servers to protect your data.
Our team is here to help you with any issues or questions.
support@tapnett.com
We reply within 24 hours
+61 452 273 258
Mon–Fri, 9AM–6PM